Whendoleen, The Millionare
My telephone rang a little while ago. I usually have a nervous breakdown and panic and cry and freak out over calls such as these. Well at least I used to. It has become such a common daily occurance that I find them somewhat amusing as of late. I have become numb to opening bills for $150,000.00 and phone calls where I am immediately responsible for upwards of $10,000.00 or $50,000.00 bills for odds and ends that happened during that motherfucking nightmare. I thought I would share this funny little conversation I just had with the cocky bitch at the company who delivered my medical supplies, drugs, and TPN while I was feeding myself through the PICC line in my arm after I got home in December.
Infusal Moron: Hello. I need to speak with the patient Eaton. Whendo...whendoleen.(She was stumbling through trying to pronounce my first name and butchering it completely in the process.)
Me: Gwendolyn. My name is Gwendolyn.
Infusal Moron:Yes. I am calling because we have not received payment from your insurance company for services we provided for you last December and January. We keep calling every month. I have spoken to someone named Patricia at the insurance company. (She babbled on for awhile about not getting their money.) When we don't receive payment after this long we have to get the patient involved and that will speed things up. If we don't receive payment we are going to have to send you a bill for these services and you will have to pay it.
Me:You really need to speak with my case manager S.D. (initialed to protect the privacy of said Insurance Goddess). She knows all about me and my case and who gets paid what and so on. She is who you need to call. (I gave her the number but she seemed very uninterested in calling S.D. herself. She announced she would call Patricia back tomorrow. I told her to do whatever she liked.) Oh, by the way, just out of curiousity how much do you say I owe you?
Infusal Moron: $9,497.10.
Me: (Laughing loudly) Well good luck to you! You aren't going to get $9,497.10 from me because I just don't have it.
Infusal Moron:Yes. I understand you probably don't have the money but I am obligated to inform you that it will be your responsibility if your insurance doesn't pay us immediately.
Me: (still laughing) Yeah. Whatever. I will give S.D. a call so she can laugh at you too.
Click.
I called S.D. immediately to ask her how she was and tell her that I was fine until five minutes before now. She asked if I had just opened my daily mail or something. I said, no I haven't even gotten to that yet, this was a phone call. It seems suddenly I owe Infusal nearly $9,500.00. She said "Of course you do!" Because well, I owe everyone thousands of dollars it seems. Then she laughed at my little story and and added that it would do them no good to bill me as I would just stick it in an envelope and hand it to her anyway (as I have been directed to do, by her, of course). I agreed. I gave her Infusal Morons name and number and she told me she would take care of it and that they weren't entitled to some of the dates of service the moron had given me to begin with and stated that if I needed anything else not to hesitate to call and to take care. I love her. She has made my life so much easier. I think I will buy her a present. I can't right now, Disney Pervert got all my money until payday. Maybe someday when I become Whendoleen the Millionare.
Posted by gwendolyn on July 08, 2003 at 04:26 PM